If you’ve been in Sam’s Club recently, you’ve probably seen the new Club Pickup kiosk right up front. I don’t mind being the guinea pig with this kind of stuff… I’ll try anything to save some time (and my sanity) in the grocery store. I’ve been trying to be brave this summer, frequently taking all 5 kids with me grocery shopping. I laugh about it, but honestly it’s probably the closest thing to torture I’ve ever experienced. Of course I’m exaggerating, a little.
Anyway, here’s how it went down. First, I got on the Sam’s website and registered. You have to have a membership to register. I’m pretty sure you can do that online too, but I’m not 100% certain because I’ve been a member since the beginning of time (that’s 2011 for those of you wondering). Then, you just start shopping. I’ve always loved online shopping. No browsing, no kids begging for junk food that will disappear in a day, just search and add what you want. I also love that your online cart gives you a running total, and you can add and remove items easily… much less embarrassing than doing it in the checkout line.
You then have the option to checkout online or wait and pay at the store. Obviously checking out online saves more time, so I went that with that option. I did remember about 45 things I forgot to add, but I’d already reached the budget for the week anyway, so we’ll just have to make do with the things I did remember. You have to wait 24 hours to pick up your order. Mine was scheduled for pickup between 10:30-11:30 the following day.
There are two ways to check-in once you get to Sam’s to pick up your groceries. You can download the app, which is very easy to use, and the option I chose. Or, you can scan your Sam’s card at the little kiosk in the front of the store. That sounds pretty easy too. I clicked ‘check-in’ on the app when I got there, and it told me to proceed to the Club Pickup area and wait for an associate. I had to ask where the Club Pickup area was, and – FYI – it’s up front with a big sign that a normal person could probably find without having to ask anyone.
We waited there about 10-15 minutes before I got impatient and asked an employee if I was in the right place. Turns out the phone that notifies them that someone is waiting at Club Pickup was dead. Great. If you try this and no one shows up right away to help you, look for an employee wearing a green vest and ask them. They seem to be the ones in charge. Once they knew I was there, they sent somebody to the back to get my cold items from the freezer, checked my ID, and we were on our way. Even with the delays, we were in and out in 20-25 minutes, and I have no funny conversations to report like last time.
It would’ve been a lot easier if they’d helped me out to my car. The girl offered, but I could tell she was reluctant to do so and let her off the hook. I had to have Zander push a buggy full of kids, and I pushed the groceries. It also would’ve been nice if any one of them had noticed me standing there by the Club Pickup sign and asked if I needed help. Overall though it did save me a lot of time, and I think it’ll help me stay on track with our new budget (gross, I know.)
Have you tried it out yet? Would love to hear your experience!